Shipping & Returns
Shipping
Every SPLUR piece is printed specifically for you when you order — nothing sits pre-made on a shelf. That means a little more time upfront, and a product made just for you.
- Orders are printed and dispatched within 2–4 business days of confirmation
- Metro cities (Bengaluru, Mumbai, Delhi, Hyderabad, Chennai, Pune, Kochi): 5–7 business days after dispatch
- Other locations across India: 7–10 business days after dispatch
- Delays can happen around public holidays, extreme weather, or courier disruptions — we'll keep you posted if yours is affected
- Free shipping on every order. No minimum, no conditions.
Tracking
Once your order ships, you'll get a tracking link by email. No account or login needed — just check your inbox.
Exchanges — wrong size
Ordered the wrong size? We'll exchange it.
- Reach out within 3 days of delivery at splur@outlook.in with your order ID and the size you need
- The item needs to be unworn, unwashed, and with tags still on
- Since each piece is made to order, exchanges depend on the design still being in production — we'll confirm availability when you reach out
Damaged, defective, or wrong item
If something arrives damaged, misprinted, or isn't what you ordered, that's on us to fix — no argument, no fine print.
- Email splur@outlook.in within 48 hours of delivery with your order ID and a photo of the issue
- We'll respond within 48 hours with a replacement or a full refund, your choice
- Refunds go back to your original payment method and typically reflect within 5–7 business days once approved
What we don't cover
Because every piece is printed on order specifically for you, we can't accept returns for change of mind or general preference once an order's been placed. Choose your size carefully using our size chart — and if you're ever unsure, message us before ordering and we'll help you pick.
Questions?
Reach us any time at splur@outlook.in.